Common Issues

Mapping Network Drives
There should be scripts in place that automatically map any network drives you have access to but if the do not work the following steps will allow you to m...
Tue, 30 Aug, 2022 at 11:21 AM
CMS - Open Office Set up
Before you try to access CMS you may need to run Open Office as there are required files needed to run CMS. To set this up please follow the below steps...
Tue, 30 Aug, 2022 at 12:53 PM
CMS - Issues with dates
TABLE OF CONTENTS Problem Resolution Problem There is a known issue where regional settings may incorrectly set blank dates in CMS to show as 30...
Wed, 31 Aug, 2022 at 1:57 PM
Issue with Open Office in CMS
If you get an error message about open office when trying to generate letters/ exporting data in CMS, try the following: Click the Help Menu -> Ru...
Tue, 6 Feb, 2024 at 10:03 AM